Helping jobseekers help themselves

We commissioned Shared Intelligence, Cambridge Econometrics, and Analogue Strategies to evaluate how jobseekers use libraries and the role of library services in improving employment outcomes, and provide recommendations for how libraries can maximise their jobseeker support. 

What did the report recommend?

The report advises that libraries will need support to develop more cohesive services and focussed partnerships to maximise their jobseeker support.

The publication provides practical recommendations to develop this more consistent model:

• Actively coordinate the support provided to jobseekers by library services with other forms of jobseeker support.
• Invest in quality and consistency.
• Reinstate human help for jobseekers which has been paused due to the pandemic.