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Read this blog by Zak Mensah (Co-CEO of Birmingham Museums Trust) to find out how the organisation is preparing to emerge from the pandemic. Zak reflects on how the pandemic has changed his ideas, especially about doing more work online. Central to his blog is the idea that museums haven’t changed much over the last few centuries. His focus, he writes, will be on ‘what real people need’, in order to always have a business model that can ebb and flow, but always remain relevant. 

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