Freedom of Information Act 2000
The Freedom of Information Act 2000 gives the public a statutory right of access to recorded information held by public authorities. It also sets out exemptions from that right.
Under the act, in response to a freedom of information request the public authority must:
1) tell the requestor whether or not it holds the information requested and if so, communicate that information unless one of the exemptions under the act is applicable
2) if an exemption does apply, the public authority must state exactly which exemption it is applying to withhold information and explain clearly, and with reference to the information, why that particular exemption is relevant
3) where a public interest test is also part of the exemption, the public authority must explain how it has been applied
4) the public authority must respond within 20 working days of receiving the request, or within 20 working days of receiving the information it needs to identify the information requested
Further information about the Freedom of Information Act 2000 can be found on the Information Commissioner's website
Making a request
All requests for information should be in writing and sent to:
Senior Officer, Freedom of Information and Data Protection
Arts Council England
49 Lever Street
Please mark your request as a freedom of information request and try to be specific about the information you want. This helps us deal with your request efficiently. We will acknowledge your request within 5 working days and respond in full within 20 working days. Please note: if we need to contact you to clarify the information you are requesting, we will respond in full within 20 days from the date we receive your clarification.
Making a complaint
If you are not happy with how we handle your request you can ask for an internal review. If you would like to do so, please detail your concerns in writing and send them to:
Arts Council England
21 Bloomsbury Street
Or email: email@example.com
Under section 50 of the Freedom of Information Act 2000, you also have the right to complain to the Information Commissioner. However, the Information Commissioner is unlikely to consider a complaint from you unless you have first attempted to resolve the matter through our internal review procedure. The Information Commissioner's details are as follows:
The Information Commissioner
Phone: 01625 545 700
Fax: 01625 524 510
The act also requires public authorities to produce a publication scheme. The publication scheme is a document that describes the information we routinely publish and where you can find it.
Under the Data Protection Act 1998 individuals are entitled to find out what personal information is being held about them. If you would like to request a copy of the personal information that we hold about you, please contact the Senior Officer, Freedom of Information and Data Protection at the above address.
Further information about the Data Protection Act 1998 can be found on the Information Commissioner's website