We recognise that undertaking an application and successfully maintaining the national standard may be challenging. Support and advice has been developed and implemented across the UK, and is detailed below:

National providers

Contact details for advisers can be found on AIM the Association of Independent Museums website.


Accreditation advice and support is provided through independent contractors who are contracted by the Arts Council. The independent contractors operate flexible hours and may not be able to answer your queries immediately. All queries will be responded to within five working days.

The Accreditation advisers will provide technical advice, which includes:

  • awareness workshops about the Accreditation Scheme and new requirement 
  • museum mentor network support
  • advice on using the online applications and returns system
  • roll-out timetable for Accreditation returns
  • interpretation of the standard requirements for museums of different sizes and scales

Each region also has a Renaissance-funded museum development team who should be contacted for wider museum development support.

Museums that are supported by Museum Mentors should continue to utilise your mentor's skills and knowledge.


Fiona Mitchell-Innes

North Area 

North East - Emma Chaplin

Yorkshire - Heather Lomas

North West - Jennie Pitceathly

South East (including the East of England) and London

Elaine Sansom

South West (including Hampshire and the Isle of Wight)

South West Museum Development
0117 922 4653


Support and advice is available from our partners at CyMAL: Museums Archives and Libraries Wales. Contact: Ann Mansell.


Support and advice is available from our partners at Museums Galleries Scotland. Contact: Jenny Youngson and Gillian Simison.

Northern Ireland

Support and advice is available from our partners at the Northern Ireland Museums Council. Contact: Elaine Hill.