We will write to you explaining the main reasons why your application was unsuccessful and telling you who to contact if you would like more detailed feedback. 

You can apply again at any time. Before you do so, we strongly recommend that you get advice and more detailed feedback on why your application was unsuccessful.

We will not be able to assess repeat applications that have not dealt with the reasons why they were not successful the first time.

Complaints procedure

If you are not happy with the decision-making process, please contact us and we will discuss it further. 

If you are still not happy, please follow the complaints procedure. Details are in Making a complaint, which you can download or ask for a copy through our enquiries team.