We may contact you by phone, email or letter, so please make sure your contact details are correct and that we are able to contact you easily. If you are an organisation, please make sure that the person you give as the main contact is easy to get in touch with and has a full understanding of the application

Applying online

You will receive an email within 15 minutes of submitting your application. This will include a PDF version of your application as an attachment.

You will receive a letter formally acknowledging your application within 10 working days of us receiving it. Contact us if you have not heard from us within 10 working days of sending your application.

The letter will give you a reference number. We will use this number on all further correspondence to do with your application. Please quote your reference number if you need to contact us during the assessment process.

The letter will also tell you the name of the person you should get in touch with if you have any questions.

Making a hard copy (written) application

You will receive a letter acknowledging your application within 10 working days of us receiving it. If you have given us an email address this letter will be sent to you as an email. Contact us if you have not heard from us within 10 working days of sending your application.

The letter will give you a reference number. We will use this number on all further correspondence to do with your application. Please quote your reference number if you need to contact us during the assessment process.

The letter will also tell you the name of the person you should get in touch with if you have any questions.