The Act requires public authorities to have an approved publication scheme which is a means of providing access to information which an authority proactively publishes. On 1 January 2009, Arts Council England adopted a new model publication scheme.

If the information you are seeking is not held within our Publication Scheme you can contact us in writing and request the information. We will acknowledge your correspondence and give you a date by which you will receive a response. This date will be 20 working days from the day after your request is received.

All requests for information should be sent to:

Officer, Freedom of Information
Arts Council England
14 Great Peter Street
London
SW1P 3NQ
foi@artscouncil.org.uk

If you are not happy with the way we handled your request for information, you can complain using our  complaints procedure.

Under section 50 of the Freedom of Information Act 2000, you also have the right to complain to the Information Commissioner. However, the Information Commissioner is unlikely to consider a complaint from you unless you have first attempted to resolve the matter through our complaints procedure. The Information Commissioner’s details are as follows:

The Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Phone: 01625 545 700
Fax: 01625 524 510
Email: mail@ico.gsi.gov.uk
www.ico.gov.uk

Data Protection
If you are requesting a copy of your personal information that we hold please contact us at:

Officer, Freedom of Information
Arts Council England
14 Great Peter Street
London
SW1P 3NQ
foi@artscouncil.org.uk